We have a number of vehicles that are wheelchair accessible. If you require a wheelchair accessible vehicle please contact our booking office on 028 90 321321.
Before you travel
You must make sure that your wheelchair is in a safe condition to travel or the driver may not let you travel in case you hurt yourself or other passengers. If you have a powered chair you must make sure that the battery is secure. If your chair has adjustable kerb climbers you should check that they are set so that they do not catch on the ramp.
Belfast City Sightseeing has the right to refuse to let you travel if they believe that your wheelchair is not in a safe condition.
It is a good idea to check whether your wheelchair can be carried by the bus operator before you travel.
What if there is a pushchair or pram in the wheelchair space
Wheelchair users will be given priority over pushchair users. If there is a pushchair in the wheelchair space, when you try to board the bus, the driver should ask the pushchair user to move. However, if the pushchair user refuses to move the driver can not force them to do so.
Getting on and off the bus
The level of facilities on buses to improve their accessibility for disabled users will depend on when they were brought into service. Some buses will be fitted with:
- a portable ramp
- steps
- vehicle lowering systems
If you want the driver to help you get on or off a bus you should ask for assistance.
We can be contacted by email at info@citysightseeingbelfast.com or through our tour office on 028 90 321 321. We look forward to seeing you soon!